Trial high-value assistive technology such as beds, mattresses, hoists, and lift & recline chairs in your client’s home for three days at no cost. Ideal for supporting therapists in confirming suitability, safety, and comfort before recommending products for long-term care.
1. Add Products to Trial Booking
Browse our website and click “Add to trial booking” for the equipment you’d like your client to trial.
We worry about delivery, setup and installation so that you don't have to
When you book a 3-Day Trial, a product specialist will deliver the selected equipment and assist with setup and installation. They will also offer guidance on safe and effective use, providing personalised support to help you evaluate suitability and inform your clinical recommendations.
When you book a 3-Day Trial, a product specialist will deliver the selected equipment and assist with setup and installation. They will also offer guidance on safe and effective use, providing personalised support to help you evaluate suitability and inform your clinical recommendations.
Discover the benefits of trialing assistive technology in your client's home
Trialling assistive technology in your client’s home allows you to evaluate how well the equipment fits their daily routines. You can assess effectiveness and ease of use, with tailored guidance from our specialists to support informed clinical recommendations.
Trialling assistive technology in your client’s home allows you to evaluate how well the equipment fits their daily routines. You can assess effectiveness and ease of use, with tailored guidance from our specialists to support informed clinical recommendations.
3-Day Trials delivered free from Mandurah to Augusta. Ask about our South West delivery and collection run. No showroom travel needed!
3-Day Trial at Home
We unicare about making free in-home trials easy for you and your client
When you arrange a trial through Unicare, we typically provide brand-new equipment straight from our inventory.
The purpose of the trial is to allow you to assess the equipment's fit, functionality, and suitability for your client's needs before making a recommendation or prescription.
Once you have completed the assessment and are confident the equipment meets your client's needs, simply let us know. We will then process the order and the product will become your client's to keep.
Our trial program ensures you can make informed clinical decisions by experiencing the actual product in your client’s home. We aim to give you confidence and clarity when evaluating equipment before committing to a recommendation.
Enjoy free Perth Metro delivery on trial bookings over $500.
For bookings under $500, simply collect from our Perth showroom.
Regional delivery is available — fees may apply, so please get in touch to enquire.
After the 3-day trial period ends, you have three options:
Option 1: Purchase
If the equipment meets your client’s needs, simply let us know, and we’ll process the order. An invoice will be issued for the items you wish to provide long-term. If purchasing through a funding package, we can coordinate directly with the service provider for a smooth payment process.
Option 2: Return
If the equipment isn’t suitable, you can return it easily:
If we delivered the trial items: We’ll arrange collection at no cost within the Perth metro area. Simply send us a message.
If you picked up the items from Unicare: You’ll need to return them to us at our Perth warehouse.
For regional and rural areas: Collection charges may apply.
Option 3: Trial Alternative Products
If the products don’t fully meet your client’s requirements, we can recommend alternative equipment for trial. Our aim is to help you identify the most appropriate solution tailored to each client’s needs.
Notification & Support
You will be notified via email when the trial ends to confirm your decision: whether to purchase, return, or trial alternative products. If we don’t hear from you by the end of the 3-Day Trial, we will follow up to confirm next steps.
The 3-Day Trial is designed to give you confidence in your clinical recommendations. Whether you choose to keep, return, or trial alternative equipment, Unicare is here to support you and your client every step of the way.
Yes, your client can try bathroom products like shower chairs, bath boards, and shower commodes on a dry trial basis. This allows you to assess fit, functionality, and suitability for your client’s needs before making a recommendation.
Dry Trial Only
These products are for dry trial purposes only. We cannot accept returns or exchanges if the item has been used in the shower or soiled in any way.
Assessing Fit and Functionality
During the dry trial period, you can:
Maintaining Product Condition
To ensure the product remains in sellable condition, please:
After the dry trial, if the product does not meet your client’s needs, return it in its original, unused condition. This dry trial ensures you can make informed clinical recommendations and select the most suitable bathroom solution for your client.
If any trial equipment becomes soiled or damaged during the trial period, please contact us promptly. We understand that accidents can happen, and will work with you to address the situation. When you reach out to us, provide as many details as possible about the situation, including:
Our team will review the case and advise on next steps. Please note that Unicare reserves the right to deny returns if the soiling or damage is deemed excessive or intentional.
Our aim is to maintain a fair and positive experience for all trial participants. We will work with you to find the most appropriate resolution while ensuring equipment remains safe and hygienic for future use.
If the equipment meets your client’s needs, simply contact our team to confirm. We’ll issue an invoice for the items you wish to provide long-term. If the purchase is being made through a funding package, we will liaise directly with your client’s service provider to facilitate payment. Once payment or funding approval is received, the equipment will remain with your client for ongoing use.
If a regularly stocked item is temporarily unavailable, we will keep in touch and notify you when it is restocked so you can arrange a trial at that time.
Custom order items that are not regularly stocked may not be available for trial.
Please discuss your client’s requirements with our customer care team when they contact you, so we can advise on availability and suitable alternatives.
Yes. Therapists can arrange for multiple products to be trialled simultaneously in a client’s home. Simply add the equipment you’d like your client to trial to your booking cart and proceed to checkout.
We handle extended trial requests on a case-by-case basis. Please discuss your client’s requirements with our customer care team when they contact you, so we can advise on availability and options.
No. Therapists can organise a 3-Day Trial for clients with or without a Home Care Package. Funding is not required to trial equipment, though purchases can be coordinated through a funding package if applicable.
If the equipment doesn’t meet your client’s needs, simply contact our team to arrange a return.
Please contact our customer care team via phone or email to return items that are not suitable for your client.
No. Charges only apply to items you choose to proceed with a purchase after the 3-day trial.
No, we don't charge a restocking fee.